Benefits for Customers
How we help your customers
STRONG INDUSTRY RELATIONSHIPS
Our extensive industry knowledge and strong lender relationships can help you negotiate the best outcome for your customers.
CONSISTENT COMMUNICATION
At FMS, we want to help you achieve a seamless mortgage servicing process by being the single source of truth for all client touch points.
SIMPLIFY DOCUMENT SIGNING
Give your customers access to eSign. It's a fast, simple, and secure solution for document signing - and as a result, it can help boost conversion rates.
ACCESS TO CUSTOMER-CENTRIC SOLUTIONS
All our exciting digital platforms and tools put the customer first. This enables you to keep your finger on the pulse and help retain your client base.
MEASURE CUSTOMER MOOD EASILY
MaritzCX allows you to collect, measure and analyse topical customer feedback. Better yet, you can quickly action any concerns.
ACCESS TO FASTPURCHASE
Part of the FASTRefi suite, this product helps to avoids delays.
SOLUTIONS FOR CUSTOMERS
Which product is right for you customer?
Fastpurchase
Complete a residential purchase settlement, without being there in person
Learn moreFASTRefi
Accelerate the refinance settlement process to just 48-72 hours.
Learn moreMARITZCX
Measure customer satisfaction with a multifaceted CX software platform.
Learn moreA seamless mortgage processing experience
CUSTOMER RESOURCES
Useful tools, at your fingertips
See what others are saying about us
The capacity of FMS to act for many different lenders and demonstrate an equal level of support and attention towards each of them is reassuring. We enjoy working with FMS and would have no hesitation in recommending FMS.
Petro Trianta
Managing Director, Podium Financial Ltd
Our brokers know that FMS are there to support our business directly whether it be solving for an unexpected issue, going above & beyond for a customer need or to educate us directly on how to best assist the lender and the smooth processing of the transaction.
Tracy Kearey
Managing Director, Home Loan Connexion
FMS are market leading with technology, always looking to improve the experience for all involved in the transaction. They often engage us with innovation pilots and the approach across the team at FMS is very customer centric and looking for continuous improvement.
Darren Little
CEO, Smartmove
FMS contributes valuable insight and support to the broader network of financial institution, legal and conveyancing firms as the technology continues to evolve. FMS are not only helping to shape the future of the industry, but also advance it. We look forward to many more years of working with FMS, to provide the best e-Conveyancing outcomes for the industry.
Lisa Dowie
CEO, PEXA
Team up with us
If you're interested in our solutions or teaming up with FMS, please don't hesitate to get in touch.
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